05
Making university administration simpler, smarter, and more responsive
We will redesign work processes, jobs, and organization around members' experience, establish data governance and an ontology, and realize genuine AX.
Detailed Pledges
05-1
Administrative innovation that starts from member experienceHighlight Pledge
- Clear promotion bottlenecks through a better rank system and long-term HR strategy
- Redesign administrative processes and organizational culture around student and faculty-staff experience
- Collect members' opinions and sources of inconvenience through an always-on policy suggestion and communication channel
05-2
An integrated AX agent
- Automate repetitive work and redundant procedures and build a single service window
- Introduce an integrated AI system to support academic guidance, regulation searches, and document drafting
- Standardize guidance, search, and administrative response services and establish an AX support system
05-3
Strengthening AX capability and administrative expertise
- Allow unpaid self-development leave for staff and expand generative-AI training and department-level learning opportunities for administrative staff.
- Share AX best practices and build a system for expanding practical adoption
- Educate members on AI ethics, security, and responsibility principles and establish practice standards
05-4
Accountable data governance
- Establish data governance centered on the University Innovation Center, build common management standards, and connect key administrative data across departments
- Clarify security management standards, including privacy protection and access rights, and establish accountability
- Settle analysis and use of data to support decisions
05-5
Minimal approvals, autonomous administration
- Fewer approval steps and faster handling through wider delegation
- Revise facilities-management and administrative-system manuals and expand discretion in the field
- Simplify how regulations and bylaws are revised to improve decision-making
Priority Actions
- Redesign administrative systems and cut processing time 50%
- Build a data governance and management system
- Reduce physical records storage by 80% and achieve 100% paperless administration
- Cut regulation-revision and decision cycles 50%